HONG KONG: Credit Intelligence Limited announced that the smart phone application launched earlier this year by its operating subsidiary Hong Kong Debt Management Services (HKDMS) is demonstrating cost saving efficiencies and an improved experience.
The application provides for an ability for s to discreetly book appointments online, overcoming potential stigmas and hurdles associated with addressing their personal stressful financial situation; enabling completion of information forms online, rather than in person, and the ability to speak with HKDMS consultants remotely; HKDMS being able to readily monitor customer profiles, repayment plans, verify income statements, and communicate directly with s, providing greater efficiencies for the Company in the future; the application is currently available in Chinese in both Android and IOS with English to follow; and the issuing of reminders to ensure s remain on top of repayments and other requirements while being case managed on the system.
Credit Intelligence CEO Jimmie Wong commented, “The improved customer experience and operational efficiencies from this FinTech application are pleasing as the business experiences further growth in Hong Kong and allows us to look at expanding this business in other jurisdictions with a cost effective business model.”