Workato acquires DeepConverse to enhance AI-driven customer support solutions

Workato, a leader in enterprise orchestration, announced Thursday its acquisition of DeepConverse, a platform specializing in generative AI-based support automation. The purchase aims to strengthen Workato’s capabilities in AI-driven customer service automation. DeepConverse, founded in 2016, is known for its expertise in AI-powered search and customer support automation. By joining forces with Workato, the company seeks to…