Session recording involves tracking the activity of website visitors. Session recording includes monitoring and documenting the behavior of website visitors. Such includes the pages users see, the amount of time they spend on the site, the things they add to their shopping carts, mouse clicks and scrolls, and their overall behavior while using your website.…
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Medallia to acquire Decibel in a $160 million deal
SAN FRANCISCO: Medallia Inc. has entered into a definitive agreement to acquire Decibel, a leader in digital experience analytics, in $160 million cash deal, a news release said. With this acquisition, Medallia’s leading customer experience and engagement platform will seamlessly include always-on, unsolicited digital feedback, providing a single view of all customers and prospective customers…