Tag: customer service
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How Customer-Service Reps and Consumers Are Manipulating Satisfaction Surveys
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Customer satisfaction surveys are everywhere. Whether you buy something online, call a helpline, or visit a store, chances…
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Customer service
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Customer service is the interaction between a business and its customers. It includes all of the ways that…
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The Key Steps to Building and Maintaining Good Customer Relationships
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It’s no secret that good customer relationships are key to a successful business. To build these relationships, you…
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Capita signs customer service contract with Irish Water
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LONDON: Capita plc has been awarded a contract by Irish Water for the transformation and operation of its…
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