ISLAMABAD: Pakistan based Supernet Limited and their Australian partner Avara Technologies have been awarded a long-term program by a major Pakistani customer for the supply of multiservice multiplexers and associated operations, maintenance, warranty and support services.

The combined revenue of the business awarded to Supernet so far exceeds PKR 400 million, and Supernet expects a regular flow of additional orders over multiple years. The program is expected to remain active into the next decade.

The program includes establishment of a repair facility in Pakistan and transfer of knowledge through an expansive training program enabling in-country engineers and technicians to rectify faults throughout the equipment’s lifecycle.

Challenged by the obsolescence of their existing equipment and the backward compatibility of any new equipment that would be acquired, Supernet’s customer struggled with costs and effective delivery of services.

By teaming up, Supernet and Avara have been successful in delivering the nonpareil solution to address their challenge.

Earlier this year, Supernet and Avara successfully delivered in time the first batch of DynaFlex multiplexers under Phase 1 of the program despite supply chain and logistics challenges due to the COVID-19 pandemic.

And today, the customer has formally launched Phase 2 with Supernet. Elated by the success of their first venture together, Supernet and Avara have reaffirmed their long term commitment to the Pakistan market by expanding their efforts to introduce Avara’s products and Supernet’s services to other entities in the country.

Additionally, Supernet and Avara are exploring the growth of their partnership for the broader Middle East and Central Asia region.

“Supernet, with our trained and experienced manpower, extensive presence in Pakistan and rich history of providing technology services have added to our technical and service delivery strength through our partnership with Avara. We are once again enabling our customers to take advantage of the best-in-class solutions. In a challenging business environment made even more difficult by the global pandemic, our solutions, services and timely support has enabled our customers drive down their costs and stay ahead of the obsolescence curve,” commented Ali Akhtar, Head of BU Telecoms and Defense, Supernet.

“Avara Technologies is thrilled to have worked with Supernet on this particular project in addressing obsolescence. As is always our process, working with our valued Partners to better understand customer needs, has achieved an outstanding result by updating customer’s current technology, reducing costs, and providing a solution that is environmentally sustainable. Even with the challenges brought on by COVID, our partnerships have enabled us to ensure continuity in our development activities, production as well as delivering training effectively meeting challenging expectations,” Lasha Aponso CEO Avara Technologies said.

Supernet Limited is one of Pakistan’s leading telecommunications service provider and systems integrator, has been operating since 1995. Supernet offers a full portfolio of local-to-global integrated communications infrastructure solutions to Telecoms, Defense, Enterprise and Government entities.

Supernet’s “Connectivity” products and services include a broad spectrum of Wide Area Network (WAN) and Metropolitan Area Network (MAN) solutions based on satellite, fiber optics, microwave and radios. In recent years, Supernet has established its expertise in domains including cybersecurity, power, networking and surveillance solutions as part of its Beyond Connectivity initiative thereby offering a richer portfolio of solutions and services to customers. www.super.net.pk

Avara Technologies is a supplier of world-class optical, industrial Ethernet, voice and data communication products for utilities, service providers, and infrastructure providers world-wide. www.avaratechnologies.com