Avaya Inc. is an American multinational technology company headquartered in Durham, North Carolina, that specializes in business communications, specifically unified communications (UC), contact center (CC), and services.
Serving organizations at 220,000 customer locations worldwide, Avaya is the largest pure-play UC and CC company, ranking No. 1 in CC and No. 2 in UC and collaboration. The company had FY19 revenues of $2.89 billion, 83% of which was attributed to software and services.
Traded as: NYSE: AVYA; Russell 2000 Component
Predecessor: Lucent Technologies
Founded: 2000; 20 years ago
Headquarters: Durham, North Carolina, United States
Products: Digital communications products, solutions, services