Atento is a global provider of customer relationship management (CRM) and business-process outsourcing (BPO) services, including customer care, sales, collections, back office and technical support.
Atento is the largest provider in Latin America, and among the top five providers globally, based on revenues. The Company tops the Latin American market with 17.3% market share at the regional level according to Frost & Sullivan. Atento’s CEO is Carlos López-Abadía.
Since 1999, the company has developed its business model in 13 countries where it employs 150,000 people.
Atento has over 400 clients to whom it offers CRM/BPO services through multiple channels. Atento’s clients are mostly multinational corporations in sectors such as telecommunications, banking and financial services, health, retail and public administrations, among others.
The company trades under the symbol ATTO on the New York Stock Exchange (NYSE) and operates through three segments: EMEA, Americas and Brazil.
Traded as: NYSE: ATTO
Industry: Business Process Outsourcing
Founded: 1999
Services: Customer Care, Sales, Credit management, Back Office, Service Desk, Technical Support
Website: http://www.atento.com