AO.com, formerly known as Appliances Online, is an online-only retailer operating in the UK (AO.com), Germany (AO.de) and the Netherlands (AO.nl). It specialises in household appliances and electricals.

The company was founded in 2000 by John Roberts and the UK head office is located in Bolton, Greater Manchester. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.

The company now occupies 50,000sq ft offices and is based in Bolton. The company was named as 63rd in the Sunday Times ‘Best Companies to Work For’ list in 2011, and received the award for Best Customer Service Operation at the 2011 European Call Centre & Customer Service Awards. In 2012, the company was named 5th in the Sunday Times’ list, and in 2013 climbed to 4th, retaining this position in 2014.

Type of site:       E-commerce website

URL:                       ao.com