PLANO: Humach LLC, a leading agent and technology outsourcer, has completed the acquisition of InfinitAI, a Colorado-based provider of purpose-built artificial intelligence (AI) technology and conversational design interface for contact center agent assistance. InfinitAI will accelerate Humach’s vision for intelligent contact centers that combine the strengths of both humans and machines to deliver exceptional customer…
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BAE Systems gets $32 million contract from U.S. Army
STERLING HEIGHTS: BAE Systems has been awarded a $32 million prototype agreement by the U.S. Army’s Rapid Capabilities and Critical Technologies Office (RCCTO) to integrate a Hybrid Electric Drive (HED) system onto a Bradley Fighting Vehicle. The development program is part of the Army’s effort to increase vehicle efficiency and boost power generation to support…
Tech Data appoints John O’Shea President of the Americas
CLEARWATER: Tech Data announced John O’Shea has been appointed President of the Americas. O’Shea’s appointment follows Joe Quaglia’s retirement from Tech Data. O’Shea brings nearly 20 years of proven leadership experience at Tech Data, most recently heading the company’s Global Lifecycle Management business unit, which has grown to serve customers around the world as part…
American Shipbuilding Suppliers Association defends “Buy American” legislation
WASHINGTON: The American Shipbuilding Suppliers Association (ASSA) released a Statement of Policy defending and supporting the work of House Armed Services Committee (HASC) lawmakers who are working to pass legislation that will gradually strengthen existing “Buy American” requirements on the Defense Department’s largest Programs of Record (PoR). The legislation would include language in the 2021…
Saudi Arabia announces a fully integrated Defense Show starting March 2022
RIYADH: The Kingdom of Saudi Arabia’s General Authority for Military Industries (GAMI) announced the launch of ‘World Defense Show’. The show will take center stage in the global defense show circuit, offering exhibitors and visitors the opportunity to participate in Saudi Arabia’s first truly integrated defense show. Founded by GAMI, World Defense Show is focused…
Online channels account for record 28 percent of global smartphone sales in 2020
BOSTON: According to the latest research from Strategy Analytics, online retail channels will account for a record 28 percent share of all smartphones sold worldwide in 2020, soaring from 24 percent in 2019. Coronavirus is having a major impact on the distribution of smartphones, with local quarantines and social distancing forcing consumers to change their…
Deutsche Hospitality unveils its new ‘H Rewards’ benefits concept
FRANKFURT: Deutsche Hospitality is presenting its new “H Rewards” loyalty programme. The hotel company will be offering a significantly expanded package of benefits to guests of all of its five brands – Steigenberger Hotels & Resorts, MAXX by Steigenberger, Jaz in the City, IntercityHotel and Zleep Hotels. The bonus scheme takes effect immediately. With “H…
Teledyne to supply image sensors for ESA funded Copernicus Earth Observation Missions
CHELMSFORD: Teledyne e2v, a business unit of Teledyne Technologies Incorporated and part of the Teledyne Imaging Group, has been selected through the grouped proposal of the European Space Agency’s (ESA) industrial policy committee to place six Copernicus Sentinel satellite missions to provide the image sensor technology. The two missions, CHIME and CO2M, funded by ESA,…
Francisco Partners completes sale of Metaswitch Networks to Microsoft
SAN FRANCISCO: Francisco Partners, a leading technology-focused global private equity firm, has completed the sale of Metaswitch Networks Limited to Microsoft, a news release said. Francisco Partners acquired a controlling interest in Metaswitch in 2008 in partnership with Sequoia Capital and the Company’s founding team and employees. Founded in 1981, Metaswitch is a leading developer…
TechTarget wins 29 national and regional online editorial awards
NEWTON: Leading technology media and purchase intent-driven marketing and sales services company TechTarget Inc. announced that it won 29 National and New England Region digital awards from the American Society of Business Publication Editors (ASBPE). TechTarget was one of the major online technology media winners at this year’s regional and national award announcement ceremonies in…
Xerox launches ConnectKey-enabled AltaLink digital workplace assistant
NORWALK: Xerox announced its new Xerox AltaLink C8100 and Xerox AltaLink B8100 Series multi-function printers (MFPs), that can better support today’s flexible work environment and help companies speed their digital transformation with access to the ConnectKey ecosystem of apps. In addition to its printing capabilities, the AltaLink 8100 series helps speed workplace digitization with ultra-fast…
JCPenney undergoes organizational restructuring as 152 stores closed
PLANO, TEXAS: J. C. Penney Company announced that it is aligning its workforce with its store optimization strategy and reduced store footprint. JCPenney has identified 152 store closures following a comprehensive evaluation of store performance and strategic fit for the Company and is having ongoing productive negotiations with landlords. The announcement follows a lengthy, structured,…