GENEVA: Temenos (SIX: TEMN), a global leader in banking technology, announced Tuesday the launch of Temenos Product Manager Copilot, a generative AI-powered assistant designed to help banks create, test and optimize financial products faster.
The new tool integrates Microsoft Azure OpenAI Service and is embedded within Temenos’ retail core banking platform. It allows product, IT and customer service teams to interact conversationally with the system, simplifying product design and improving time-to-market.
Available as part of Temenos’ retail accounts advanced and enterprise offerings, the AI copilot enables banks to leverage built-in agents or collaborate via platforms like Microsoft Teams. It also provides instant business insights without requiring complex data queries, helping institutions make faster strategic decisions.
Temenos, trusted by more than 950 banks worldwide, says the solution can analyze core banking data, regulatory guidelines and internal documentation to streamline innovation. The system is designed for flexibility, allowing integration with bank-specific AI models while ensuring enterprise-grade security through Azure.
A recent study commissioned by Temenos found that 75% of banks are exploring generative AI, with 36% already deploying or piloting such tools. Additionally, 73% believe AI-driven automation will transform the banking sector.
Barb Morgan, Chief Product and Technology Officer at Temenos, said the copilot helps banks compete with fintechs and neobanks by accelerating innovation. “In an era where new entrants launch products in weeks, traditional banks must adapt or risk losing relevance,” she said.
Developed with input from design partners like Banque Internationale à Luxembourg (BIL), the tool has drawn early praise.
Christine Huberty, Deputy CIO at BIL, called the conversational interface a “game-changer” for efficiency. Clare Barclay of Microsoft highlighted the collaboration’s potential to “enhance customer engagement and operational agility.”
Temenos said the AI copilot is now available to eligible clients.