Back-Track, a subsidiary of BUYBOX, LLC, has acquired Upstrem Holding Co., LLC, a leader in Return and Resell technology solutions. This acquisition merges Upstrem’s innovative technology with Back-Track’s operational prowess in recommerce, promising to deliver optimal recovery for eCommerce customer returns.
The union is set to create a powerhouse in the recommerce industry, with a management team boasting unparalleled experience. Back-Track will now have access to Upstrem’s state-of-the-art technology, enhancing its ability to provide end-to-end customer returns services, from check-in to reselling.
Brandon Dupsky, Co-Founder and CEO of Back-Track, expressed excitement over the acquisition, highlighting Upstrem’s efficient inspection system that significantly reduces processing time. Bob Marino, CEO of Upstrem, echoed this sentiment, looking forward to contributing to Back-Track’s vision.
The integration is expected to boost operational efficiency, increase revenue recovery for clients, and drive profitability across various sectors. Back-Track aims to address the pressing issue of lost profits due to customer returns, positioning itself as a leading solution provider in the eCommerce space.