LONDON: Toople Plc announced five new contract wins with leading UK businesses across a variety of sectors. Toople is a provider of bespoke telecom services to UK SMEs, a news release said.
The most substantial of the five is a new contract win for Toople to provide a range of services to a large building merchant with locations across England. The merchant is a well-established family run business with an illustrious history, and their locations include showrooms, trade outlets, tool hire and a large array of specialist building materials in various divisions including roofing, electrical, plumbing and heating.
The merchant approached Toople’s DMSL brand to replace its outdated telephone system. DMSL’s specialist team worked alongside the merchant, in order to understand their business and to deliver the best and most appropriate communications solution.
DMSL has delivered a comprehensive communications design which offers flexibility and scalability for the merchant.
DMSL has ensured that each of the merchant’s sites is now connected to cloud based infrastructure, with multiple telephony in every site and high speed, high bandwidth data connectivity that allows the merchant to service their customers in a much more efficient and customer friendly way.
Disaster recovery infrastructure has also been rolled out, which is a critical ingredient of the merchant’s new comprehensive telecoms plan. With 75% of their business originating from telephone and online orders, the merchant could not afford the risk of continuing to rely on their existing unreliable and outdated technology.
The new cloud based telephony system covers the merchant’s entire estate and the 4G backup solution extends to each of its internet connections. The merchant’s business critical services are now always available to their customers. The merchant continues to grow and build its business, including its delivery operation, and in tandem with that growth DMSL is expanding the merchant’s communications network.
Additionally, Toople is delighted to announce that it has won a five year contract to deliver services to a business dealing in specialist and sports motor cars. This trusted and well-known business boasts a nearly 100 year history and provides a range of services to car enthusiasts around the UK. Toople has replaced their old system with a digital Voice over Internet Protocol (“VoIP”) system, with superfast cloud based internet connections, allowing them to be in seamless contact with their strong and loyal customer base.
Alongside these wins, Toople has been selected to provide cloud based VoIP services to a Yorkshire based specialist publisher of quality books chronicling Britain’s industrial heritage; a leading provider of hair and beauty treatments in the South of England; and a business providing premium computer services to the local community, businesses and industry in North Yorkshire for three decades.
Commenting on the contract wins, Andy Hollingworth, CEO at Toople, said: “We are seeing a pattern develop where well-established and well-known UK based brands and businesses, who are also market leaders and/or specialists in their own sectors, are turning their backs on their old communications providers, and looking to partner with Toople. These new contracts are further evidence of the momentum we are generating. The Toople brand is clearly strengthening among blue chip organisations with strong credit profiles as they recognise the strength of our service offering, good name and reputation and appreciate our ability to produce robust and competitively priced solutions.”
Leave a Reply