Uniphar announced the acquisition of Diligent Health Solutions

Uniphar announced the acquisition of Diligent Health Solutions 1

DUBLIN: Uniphar plc announced its acquisition of US-based, Diligent Health Solutions (DHS), which completed earlier this week.

DHS is a US-based healthcare communications company, providing enhanced contact centre services, focused on the delivery of medical information to patients, healthcare practitioners and payors. The acquisition is highly complementary to Uniphar’s footprint and present capabilities and will enhance our mission to build connectivity between our clients and key healthcare stakeholders utilising best in class digital capabilities.

The combined business will create opportunities through the provision of communication technologies, across both the Commercial & Clinical and Product Access divisions. It enhances the Product Access value proposition immediately, adding necessary capability to deliver exclusive access programmes (EAPs) in North America. With this acquisition, Uniphar further enhances its offering to Life Sciences clients as a single solutions provider across pre and post commercialisation.

DHS’s workforce of over 80 staff include a combination of healthcare practitioners and subject matter experts. In addition to leveraging DHS existing workforce, this acquisition accelerates the Uniphar’s access to a highly trained industry workforce and high-tech communications infrastructure enabling the Group to support the implementation of more, and more complex, programmes for clients requiring complete global solutions. DHS’s workforce will continue to operate from its two locations in the US (Philadelphia and Virginia).

The acquisition is an important step in the Group’s strategy to building a market leading position in Product Access and Commercial & Clinical in addition to a highly relevant market presence in North America, the largest pharmaceutical market in the world and home to many of Uniphar’s existing and target client base.

The business is earnings accretive from completion. Total potential consideration relating to the acquisition is $27m with $10m paid upfront with the deferred element linked to EBITDA performance over four years.

Commenting on today’s announcement, Ger Rabbette, CEO of Uniphar said: “The acquisition of US-based Diligent Health Solutions, with its combination of highly trained people and enhanced contact centre technologies will further extend Uniphar’s relationships with our US client base. Our organisation is excited about the role telehealth will play in adding value to our global expanded access offering and creates positive revenue synergy opportunities across both of our Commercial & Clinical and Product Access divisions.”

Mary Anne Greenberg, CEO of Diligent Health Solutions said: “Having built strong relationships with the management team over many years, Diligent Health Solutions are fully convinced of the cross-selling opportunities and cultural fit with the Uniphar Group. We would only have considered selling to an organisation who is fully committed to making further investments in our infrastructure to allow our team to maximise their true potential. The growth projection of both businesses over the last number of years has been exceptional, which we believe is down to the common focus of always doing the right thing for our employees and customer. We are very excited to be part of the journey moving forward.”

Headquartered in Dublin, Ireland, Uniphar is an international diversified healthcare services business servicing the requirements of more than 200 multinational pharmaceutical and medical technology manufacturers across three divisions – Commercial & Clinical, Product Access and Supply Chain & Retail. With a workforce of more than 2,300, the Group is active in Ireland, the UK, the Benelux, the Nordics and the US.


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