SYDNEY: Indoor Skydive Australia Group Limited has announced the launch of its new website and booking system across Australia.
To deliver both the best customer experience, and the most efficient operating model, a single centralised website has been implemented in partnership with iFLY Australia, incorporating all 5 iFLY facilities, at www.iflyworld.com.au.
Further synergies are also underway including alignment of channel strategies, advertising and digital media.
The Point of Sale and booking system is powered by the FuseMetrix Group who operate across 40 countries with over 1.25 million bookings per year with a 99.99% server uptime rating.
The new system vastly improves the customer experience through the booking process with a lower dropout rate, the ability to upsell at check out and a responsive, mobile friendly design. The system also allows for the integration of previously unavailable payment systems including Afterpay which is expected to be integrated in time for the Christmas gifting campaigns.
“The integration of the new system is a huge milestone to have finalised before the Christmas gifting season” said Wayne Jones ISA Group CEO. “With a seamless customer experience, additional payment options and a country wide marketing campaign in place across all iFLY facilities, we have positioned ourselves for a successful Christmas period.”