Zoom signs deal to acquire Solvvy, elevate customer service experiences
CALIFORNIA: Zoom Video Communications (NASDAQ: ZM), on May 12th, signed a deal to acquire the conversational AI and automation platform, Solvvy to elevate customer service experiences to a global enterprise base. The transaction is expected to close in Q2 FY2023. Terms of the transaction were not disclosed. “The nature of customer experience is transforming fundamentally,…