Capita plc

Capita plc (LSE: CPI), commonly known as Capita, is an international business process outsourcing and professional services company headquartered in London.

It is the largest business process outsourcing and professional services company in the UK, with an overall market share of 29% in 2016, and has clients in central government, local government and the private sector. It also has a property and infrastructure consultancy division which is the fourth largest multidisciplinary consultancy in the UK. Roughly half of its turnover comes from the private sector and half from the public sector. Whilst UK-focused, Capita also has operations across Europe, Africa and Asia.

Capita is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.


Type:                     Public limited company

Traded as:           LSE: CPI

Industry:              Business process outsourcing, Professional services

Founded:            1984

Headquarters:   London, England


  • BPO & service transformation
  • Back office administration
  • Customer service
  • Finance & treasury
  • Claims & policy administration
  • HR, staff support & training
  • ICT & software
  • Corporate services
  • Advisory services
  • Property & infrastructure
  • Offshore outsourcing


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