DUBAI: The Dubai Financial Market (DFM) has announced that it is reopening its Trading Floor and Customer Affairs counters for investors as of Tuesday 7th July 2020, with the strict implementation of precautionary measures for the safety of clients and employees
It is noteworthy that the DFM Trading Floor and Customer Affairs counters were temporarily closed mid-March 2020 in line with the swift measures that the UAE has introduced to contain the coronavirus COVID-19 pandemic The DFM has maintained its trading activities as usual in spite of the temporary closure of the aforementioned premises.
The DFM resumed work from the Trading Floor early June with a gradual return of its employees and brokers to work. As of 14 June 2020, all DFM employees returned back to office work.
Hassan Al Serkal, Chief Operating Officer (COO) and Head of Operations Division of DFM said: “Following the UAE’s remarkable success in containing the pandemic, we are reopening the Trading Floor and Customer Affairs counters under strict precautionary measures to protect public health and safety of clients and employees alike. For instance, the measures include usage of thermal measuring devices at the entrance of the Trading Floor, commitment to safe distance, controlling investors’ accessibility to Customer Affairs counters and guiding them to submit their applications through the smart devices available on the Trading Floor as well as installing barriers on these counter”.
“We highly encourage market participants to continue utilizing DFM’s electronic and smart platform with the same pace witnessed during the past three months. The reopening shouldn’t substitute the success achieved in terms of accomplishing transactions through DFM smart platforms developed in line with the leadership’s vision on digital transformation and as part of the Smart Borse strategy. Through these all-inclusive online and smart phone applications, investors can seamlessly accomplish all market services as well as the services of both Dubai CSD and Dubai Clear,” Al Serkal added.