Bank of New Zealand migrates to 9 Spokes’ next generation platform

AUCKLAND: 9 Spokes International, a leading marketplace and insights company to small businesses, has released its next generation platform.

Bank of New Zealand (BNZ) is the first to migrate users of its small business service, MyBusiness Live, to a white-label instance of the new platform —having launched on the previous version in May this year.

A complete ‘ground up’ replacement of the previous iteration, the new platform enables the Company to accelerate the roll out of new apps, features and insights. Built on cutting edge technology, it positions 9 Spokes to move to an open platform as a key next step that will enable third-party developer access to the interaction layer and drive innovation on the platform.

The platform brings BNZ’s SME customers a range of added benefits including a redesigned user interface for improved ease-of-use and greater control, as well as richer, more robust business insights.

With more insights now available across accounting, point of sale (POS) and digital marketing—provided the related business apps are connected—the new visualisation interface means that users can view trends across core business metrics over a range of time intervals. Users can also compare current and previous business performance for a business health check.

Karna Luke, General Manager SME, partners at BNZ, commented: “We’re pleased to have migrated to 9 Spokes’ new platform and excited about the additional functionality and insights it offers our SME customers. With this platform in place, we are able to continue our focus on delivering market-leading solutions for NZ SMEs. We’re eager to take advantage of the improved capabilities the platform delivers and look forward to introducing it to more of the businesses we support.”

Adrian Grant, Co-Founder and CEO of 9 Spokes, said: “Our new platform has been a critical objective and, for us, launching with BNZ is particularly significant.”

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