LONDON: Ofcom has today fined Virgin Media £23.8 million, after it disconnected telecare customers during its programme to migrate customers to digital landlines. Landline phone calls have traditionally been delivered over a copper-based network known as the public switched telephone network (PSTN). This network is beyond its intended lifespan and is becoming increasing unreliable, so needs…
LONDON: Ofcom is consulting on proposed changes to the annual licence fees (ALFs) paid by mobile network operators to use certain spectrum bands. “We charge mobile network operators annual licence fees for the use of three spectrum bands (900 MHz, 1800 MHz and 2100 MHz). They typically come into effect after a mobile operator’s licence…
LONDON: Ofcom has today fined Shell Energy £1,400,000 for not properly prompting more than 70,000 phone and broadband customers to review their contract, or letting them know what they could save by signing up to a new deal. Ofcom’s investigation found that the company broke important consumer protection rules designed to ensure that customers get…
LONDON: The UK Office of Communication (Ofcom) has notified the procedure on how the wholesale markets that underpin landline and mobile telephone calls in the UK, will be regulated, for the period between April 2021 and March 2026. Call termination: When people call a UK mobile or landline number, the caller’s network provider pays a…
LONDON: Millions of homes across the country are set be upgraded to faster, more reliable broadband, under new regulations announced today by Ofcom that will help shape the UK’s full-fibre future. The coronavirus pandemic has underlined the importance of a reliable internet connection. The UK’s copper telephone network – some of which was laid over…
LONDON: Ofcom, UK’s communication regulator, has raised a total of £1.356 billion from the principal stage spectrum auction, with all money to be paid to HM Treasury. Ofcom has announced the outcome of the principal stage of its auction to release more airwaves to improve mobile services and support 5G. A total of 200 MHz…
LONDON: Traditional UK broadcasting designed to serve the public is unlikely to survive in the online world, unless broadcasting laws and regulation are overhauled, and broadcasters accelerate their transformation for the digital age. The finding comes from Small Screen: Big Debate – Ofcom’s review of public service broadcasting (PSB). “We are examining how to strengthen…